Is it related to Documents?
What are the mandatory documents required for a visa?
To apply for a visa online on www.emirates.com you will need to provide the following documents:
In addition to the above if you have any observation page or any page which bears your profession the same will need to be submitted as well.
Residents of certain countries will need to provide "Additional documents for high risk countries" which can include any one of the following:
A valid visa for or travel to any one of the following countries in the last 5 years:
OR
Proof of investments or local income tax papers which show you have an annual income of USD8000 or more. If your query has not been answered satisfactorily please click here (here) to submit your query.
If your query is still not answered, click Chat Now to proceed to the Online Query Form.
I am having trouble uploading my documents
If you are having difficulties uploading your documents in the required format we encourage you to use our image resizer tool
If your query is still not answered, click here to proceed to the Online Query Form.
Is it related to Payment?
Through what means can I pay for my visa?
Please note that at the moment we accept only Visa/MasterCard, Debit/Credit cards for the payment of your visa application. Please ensure the credit/Debit card you are using is 3D secure or else the payment may not go through. A 3D secure card is an international credit/debit card through which online transactions can be made.
To find out more about 3D secure cards please contact your card issuing bank.
If your query is still not answered, click online query page. to proceed to the Online Query Form.
My card has been debited but the screen has gone blank or I have not received the payment confirmation screen
If you card has been debited and you have been notified of the same please click here () and one of our representatives will confirm if we have successfully received your application.
If your query is still not answered, click here to proceed to the Online Query Form.
Can I make my payment via the PayPal module?
As of now PayPal is not an option to make the payment for your visa application online on www.emirates.com
If your query is still not answered, click here to proceed to the Online Query Form.
Is it related to Visa already issued?
What is the validity and duration of stay on the visa application?
The visa you are about to apply for/ have been issued is valid for 58 days from the date of issue mentioned on the visa for Tourist/30 day visas, Long term visit/60days visas and Transit/96Hour visa is valid for 30 days from the date of issue.
Your duration of stay commences on the day you enter the UAE using the visa. From this date you can stay for up to 30 days on the Tourist visa, 60 days on the Long term visit visa and 96Hrs on the 96 Hour visa.
If your query is still not answered, click here to proceed to the Online Query Form.
Can I use the visa issued to re-enter the UAE?
Please note that the visa issued to you is a single entry visa and can be used to enter the UAE just once. If you exit the country by any means you will not be able to use the same visa to re-enter the UAE.
If your query is still not answered, click here to proceed to the Online Query Form.
The accompanied details field in my visa is blank even though I am travelling with my family.
Please note that the accompanied details field will always remain blank unless a child is endorsed on the parent's passport. Even if one is travelling with family the field will always remain blank unless there is a child endorsed on the parent's passport.
If your query is still not answered, click here to proceed to the Online Query Form.
Is it something not covered above?
My email with the link has not reached my email address. How do I proceed?
If the email with the link to continue has not reached you please follow the steps below.
If your query is still not answered, click here to proceed to the Online Query Form.
How do I track the status of my visa application?
To track the status of your visa application anytime please use the Track application link in the email sent to you.
You can also track the status of your application by doing the following:
If your query is still not answered, click here to proceed to the Online Query Form.
If my visa application is rejected, can I apply again?
No, you cannot reapply through the Emirates online visa application service.
If your query is still not answered, click here to proceed to the Online Query Form.
What is the normal processing time for a visa application?
Generally it takes 3-4 working days for an application to be processed if applied under the normal criteria. Please note that this is only an indicative figure and the processing time may vary depending from case to case.
Express cases will normally be process within 48 working hours. Please note that this is only an indicative figure and the processing time may vary depending from case to case.
If your query is still not answered, click here to proceed to the Online Query Form.
I am not able to proceed ahead with my Itinerary?
The application will not allow you to proceed ahead in any of the following scenario’s.
If your query is still not answered, click here to proceed to the Online Query Form.